customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

• You have 7 days from the date of delivery to request a return.

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

• Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

The following items are non-returnable:

• Perishable goods (e.g., food, flowers, or baked goods)

• Personal care items (e.g., cosmetics, undergarments)

• Sale or discounted items

• Gift cards

3. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days to your original payment method.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

4. Exchanges

We only replace items if they are defective or damaged. To request an exchange, please contact us with photos and details of the issue.

5. Return Shipping

• Customers are responsible for return shipping costs unless otherwise agreed.

• We recommend using a trackable shipping service or purchasing shipping insurance.

6. How to Request a Refund

To initiate a return or refund, please contact our support team at:

Email: irfan19831987@gmail.com
Phone: +923378425569

Include your order number, reason for return, and any supporting images (if applicable).